What is the difference between a regular clean and a deep clean?

The main difference between your regular cleaning vs deep cleaning is the attention to detail. While regular cleaning is for the health and cleanliness upkeep of your space, deep cleaning is a lot more extensive than your standard regular clean. Deep cleaning goes further to get rid of dirt, grime, soap scum, and other gunk around your home. It's a more thorough service than the regular cleaning.

What is included in a regular clean?

Do’s:

• Kitchen (clean sink out, countertops, cabinet faces, stovetop excluding oven)

• Baseboards

• Light switches and door handles

• Floors are mopped and vacuumed

• Bathroom (complete toilet clean, shower, handles, tub, drain)

• The dusting of shelving, nightstands, bed frames

• Windowsills and dusting of blinds

• Tidy up of bed

Don’ts:

• Extras will incur additional charges

• Furniture upholstery

• Move furniture or appliances

• Overly soiled units will incur additional costs due to the extra time required

What is included in a deep clean?

Do’s:

• Everything included in a regular clean +

• Spot cleaning of walls and doors

• Backsplashes and faucet fixtures are polished

• Light organization of all rooms

• Appliances such as fridge, range, microwave, and range hoods

• Interior of windows

• Inside of cabinets

Don’ts:

• Furniture upholstery

• Move furniture or appliances

• Removal of excess garbage, furniture, etc (no junk removal)

• Overly soiled units will incur additional costs due to the extra time required

How often should I have my space cleaned?

Regular cleans should be done at least once every 2 weeks in order to keep up the cleanliness and health of your space. For deep cleans, it should be done if your space has not been professionally cleaned for 2 months. However, if your space is cleaned on a regular basis, a deep clean can be done once every 3 to 4 months.

Which cleaning service do you recommend for first-time clients?

A deep clean is recommended for all first-time cleaning. It allows us extra time to get all the areas that have been missed during regular cleanings in the past. It also gives us the opportunity to familiarize ourselves with your space. After the initial deep clean, most customers switch to a regular biweekly clean.

Will I need to be home during the cleaning session?

No! However, if it is your initial clean, we recommend that you be there during some portion of the clean. This helps to build a relationship and also understand your preferences and have questions answered.

How long are the cleaning sessions?

Regular cleans will take approximately 2 hours and deep cleans will take approximately 4 hours. If extra time is required (most often during deep cleans), we will communicate that with you and extra charges may apply.

What if I am not satisfied with the quality of the clean?

If you are not satisfied with the quality of the clean, please contact us immediately and we will do our best to make you happy!

I made an appointment for a cleaning session but I have to reschedule, will I be penalized?

Life is full of surprises and sometimes you don’t have control over things. Please let us know as soon as possible so we can reschedule you. There are no penalties for rescheduling or canceling in advance. However, if our cleaners have already arrived or they are on the way, there may be a small charge.

How do I make an appointment?

If you would like to make an appointment, you can call, email, text or just book directly from our website via the “BOOK NOW” button.